A man's hand, seen from the side, reaches forward with his index finger extended, seemingly to touch a floating, transparent button with the word "COMPLAINTS" on it. Above the button, in large white text, are the words "Data Rights" and "vs General." The background is a blurry, dark office setting with faint hexagonal shapes overlaid on it. In the bottom right corner is a logo for "Data Protection Officer."

Complaints vs. Data Rights: A Guide

With the recent Data Use and Access Act, organisations must now be more precise than ever about how they handle data rights concerns; the complaints process for data rights is clarified and formalised. This article discusses best practice around which complaints process to use when you receive a complaint.

Read more …

A dimly lit classroom is filled with students, most of whom are wearing Anonymous masks, intensely focused on their laptops. The screens of their laptops glow with green lines of code and network diagrams. In the background, a projector screen displays a white padlock icon with chains on a dark background. The words "Cyber Crime" are prominently displayed in white text in the upper left corner, and "FROM THE CLASSROOM" is in the upper right. A blue "P" logo is in the bottom right corner.

The Classroom's Dark Side: Cyber crime from the Classroom

Joe Tidy, BBC's Cyber correspondent has published a blog about cyber crime in schools following the ICO issuing a warning about the 'worrying trend' of students hacking their own school and college IT systems for fun or as part of dares. We explore the situation and what you should do when it happens.

Read more …

 A vibrant, graphic image with a deep blue background announces "POLICY UPDATES" in large, white lettering. Below this, smaller text reads: "Our latest document and policy updates are now available!"  To the right, a list under the heading "New documents:" highlights two items:  Data Rights Complaints Process  Subject Access Request Clarification Template  A prominent 3D icon in the center shows a large magnifying glass with an orange handle and a blue head, focusing on a white and blue shield. The shield has an orange checkmark in its center. The bottom right corner features a logo for "DATA PROTECTION EDUCATION".

September 2025 Policy and Document Updates

We've updated and added some new policies, including the Data Protection Policy, Model Redaction Guidelines, Data Rights Complaints Process, Freedom of Information Policy, SAR Procedure Template, SAR Response Template, Subject Access Request Clarification Template.  This article shows an amendments made to the documents.

Read more …

 A young girl with a happy expression rests her chin in her hands, looking at the camera. She has long brown hair and is wearing a dark top. To the right of the image, a dark blue box contains white text and three orange star icons. The text reads "KEEPING CHILDREN SAFE IN EDUCATION" at the top, followed by "September 2025 Update". Below that, the orange stars precede the lines "Data Protection," "DfE Digital Standards," and "Records Management." The background is a solid bright blue, with small white sparkles scattered around the text box. The "DATA PROTECTION EDUCATION" logo is in the bottom left corner.

KCSIE 2025: Data Protection, AI, and Cyber Security

The latest release of the "Keeping Children Safe in Education" guidance brings important updates for schools and colleges, including points relating to the rapidly evolving digital landscape.  Most of the changes in this year's guidance are technical.

Read more …

 A blue graphic with three children peering over a dark blue banner. The banner has white text that reads "Back to School Basics: Data Protection & Cyber Security." To the left of the text is a stack of school books with a red apple on top. To the right is a laptop displaying a logo with the text "Data Protection Education."

Back to School Basics for Data Protection and Cyber Security Compliance

As schools begin to welcome back students, staff and new joiners, the focus is on the new academic year: curriculum planning, safeguarding and operational logistics.  An equally critical and statutory area that demands attention is data protection and cyber security compliance.  Adhering to data protection law isn't just about avoiding fines; it's about protecting sensitive personal data of children, their families and staff.

Read more …

 A stylized image of a panda wearing a dark suit and tie, standing in a bamboo forest. The background is a mix of digital circuit patterns and glowing lights. At the bottom, a graphic overlay with the text, "IS THERE A 'MURKY PANDA' ON THE TIMETABLE? THE LATEST CYBER THREAT." The logo for "D NEWS" is in the bottom right corner.

The Latest Cyber Threat: The "Murky Panda"

The Murky Panda (also known as Silk Typhoon) is a cyber threat that has had significant activity since 2023 and has targeted government, technology, academic, legal and professional services. Currently there are reports of the threats only in North America, however, as the Murky Panda has previously targeted compromises in the cloud, it is assumed that they will easily transition to attacks further afield. The threat group is a China-nexus group

Read more …

 A detailed flowchart titled "Accountability Framework" showing how the ICO (Information Commissioner's Office) framework and DfE (Department for Education) Digital Standard Trackers align. The central hub is "Accountability Framework" with ten radiating branches, each representing a key area: Leadership & Oversight, Risk Management, Policies & Procedures, Individual Rights, Response & Enforcement, Monitoring Verification & Reporting, Transparency, Records Management & Security, Contracts & Data Sharing, and Training & Awareness. Each branch connects to a box labeled "DfE Digital Standard Trackers," with several icons and checklist boxes underneath. The bottom of the image lists various tools and resources, including "Best Practice Library," "Retention Schedule," "Phishing simulations," "Risk Register," and "Accountability Tracker," which are all linked to the main framework. The overall image illustrates a comprehensive system for achieving and tracking data protection compliance in an educational setting.

Building a Secure School: Using the ICO Accountability Framework to Meet DfE Digital Standards

The ICO Accountability Framework is a crucial tool for any organisation handling personal data, providing a structured approach to data protection compliance. When applied to the Department for Education (DfE) Digital Standards, it becomes a powerful mechanism for schools and trusts to ensure their technology and data practices are not only efficient but also legally compliant and secure.

Read more …

A photograph of a school classroom that has been broken into, showing damage and signs of theft. In the foreground, a wooden laptop trolley is open and empty, with a single black laptop sitting on top. Glass from a shattered window on the left side of the room is scattered across the floor, catching the light. Desks and chairs are disarranged, and a projector screen is torn. A chalkboard with some graffiti is visible in the background, completing the scene of a ransacked classroom.

Why Physical and Data Security Must Go Hand-In-Hand

The sight of a ransacked classroom is unsettling, especially for a junior school community. A break-in is not just about the cost of a new window or a replacement laptop; it is also about the potential loss of sensitive data.  Greenfields Junior School, in Green Lane, was broken into during the summer holidays.

Read more …

 A vibrant, illustrative graphic announces "SOCIAL MEDIA DAY!" in large, bold letters, with "SOCIAL" in white and "MEDIA DAY!" in orange. Below this, "June 30th" is displayed in an orange rectangular box. The central focus is a large, purple smartphone, angled slightly to the right, with a bright screen populated by various 3D social media icons floating around and seemingly interacting with it.  These icons include:  A yellow star  A pink speech bubble  A golden bell  A red heart  A blue folder icon with a mountain and sun image  A blue paper airplane  A yellow envelope with a letter  A red location pin  A blue magnifying glass  A red play button triangle  Two blue speech bubbles, one with three dots and another with a smiley face  There are also several expressive emoji faces floating around the phone:  A large, yellow smiling face with closed eyes on the phone screen.  A red heart-eyes emoji.  A slightly mischievous, winking emoji with a tongue out.  A happy emoji with closed eyes and rosy cheeks.  At the bottom left, a circular logo states "DATA PROTECTION OFFICER BY" around an emblem featuring a stylized person figure protecting data, with "DATA PROTECTION EDUCATION" written beneath it and a URL "HTTPS://DATAPROTECTION.EDUCATION". The background is a gradient of blue, with darker shades at the bottom and lighter at the top, along with some abstract cloud-like shapes.

Social Media Day 2025

📲👍It's Social Media day today - now an integral part of our daily lives both personally and at work. We take a look at some privacy considerations and acceptable use.

Read more …

Image of a microphone with a title "Episode 3 records management"

Podcast Episode 3: Records Management and Retention

This podcast episode delves into the often-overlooked but crucial topic of records management within the school environment. It breaks down the lifecycle of a record from creation to disposal, highlighting the legal framework schools operate within, including the Data Protection Act 2018, UK GDPR, and the Freedom of Information Act 2000. The episode also explores the consequences of non-compliance, the importance of a robust Records Management Policy, and the specific considerations for handl

Read more …

Podcast Episode 1 - data protection training for school staff

Podcast Episode 1 - data protection training for school staff

Join us for our first DPE podcast! Data Protection Training for School Staff

This podcast episode provides an overview of the Data Protection Education's 2024 training update, focusing on the legal framework and practical guidance for data protection in the workplace. The discussion covers key definitions like UK GDPR, Data Controller, Data Processor, Personal Data, and Data Protection Officer. It also highlights the importance of data protection in preventing breaches and fostering a strong

Read more …

photo of a hand holding a phone with whatsapp on the screen. Beige background and black text: What's up with WhatsApp? Emma Martins, Chief Commissioner of the Data & Marketing Commission and Data Protection Education have teamed together to give you a comprehensive overview of the risks, recent cases and guidelines about using WhatsApp.

Preschool Employment tribunal for the use of WhatsApp

📳What's Up with WhatsApp? WhatsApp is a regular theme in relation to SARs, FOI's, data breaches and general use as tickets into our Knowledge Bank platform.  Emma Martins, Chief Commissioner of the Data and Marketing Commission has worked with us to produce some guidance following the recent employment tribunal that was published in relation to a preschool.

Read more …

Photo of a masked man at lots of computer screens.  Blue text on a white background:

Social engineering + impersonation = Fraud ≡ cyber deception

Fraud is deception used to gain something valuable (money, goods, services or information) from someone else's dishonesty. We are seeing a lot of blended cyber attacks in the news currently where social engineering might then be combined with an impersonation followed by a ransomware attack, in order to take data and/or money.

Read more …

Photo of a shadow behind some computer code. Blue background and white text: Education & business comparisons. Navy background and blue text: Gov.uk Cyber security breaches survey 2025. Data Protection Education logo

Data Breaches 2025 Report Highlights

The GOV.UK Cyber Security Breaches Survey 2025 is out and reveals that 43% of UK businesses and 30% of charities experienced a cyber security breach or attack in the last 12 months.  We review and highlight some key data protection points.

Read more …

AI generated photo of the back of a  computer screen with hands on a keyboard. Blue padlock with white text saying: Not everyone should have access.  White background and black text: The key to protecting sensitive data : least privilege. Recent dismissal case in Nottinghamshire

Not everyone needs access: The Key to Protecting Sensitive Data

🚫🔒 Sensitive data requires a higher level of security under UK GDPR because of its potential to cause significant harm to individuals if it is lost, stolen or misused.  A recent case of a teacher losing their job after accessing a safeguarding report and transcribing it to her personal computer highlights the both the importance for least privilege access and continual review of access.

Read more …

Photo of a computer network and lots of spiders on a white background.  Black text: The Scattered Spider Web. Data Protection Education DPO badge

Getting caught in the Scattered Spider web

🛡️🕷️ The Scattered Spider is a fast-growing group of cyber attackers currently on the attack and possibly attributed to the recent attack on M & S - they don't just break in and grab one thing, they like to cause as much chaos as possible and then ask for a ransom.

Read more …

  1. National Honesty Day: Transparency
  2. FOI Request - BBC News
  3. Social Media and Marketing Guidelines and Training
  4. New Governor Resources
  5. Does stress lead to more data breaches?
  6. Are teachers using AI? 83% say its a time-saver
  7. DfE Digital Standards - narrowing the digital divide
  8. Arbor AI - On By Default
  9. DfE Guidance: Choosing a new MIS
  10. HCRG Care Group data breach
  11. Apple removes its highest level data security tool from UK customers
  12. The Importance of AI literacy and training staff
  13. Short Guide to AI Video
  14. Safer Internet Day, Cyber Security & Data Protection
  15. The Cyber Resilience Championship
  16. The Multiple Dimensions of Supplier Due Diligence
  17. School shares sensitive pupil information as part of an FOI response
  18. AI (Artificial Intelligence) Best Practice Area & Policy
  19. Blacon High School Cyber Attack
  20. WhatsApp and FOI's: ICO Warnings
  21. New AI Guidance from the DfE
  22. The role of Passkeys in Cyber Resilience and Cyber Security
  23. What the proposed Government legislative proposal around cyber crime means
  24. ICO report on AI tools in recruitment
  25. DfE update to record keeping and management
  26. Update to data sharing for school immunisation programmes
  27. Early Years Settings and Cyber Security
  28. SLT Digital Lead Profile
  29. The role of governors in cyber security and data protection
  30. Navigating Privacy at the End of Term , Special Occasions and End of Year
  31. Effectively communicating during a cyber incident
  32. Contracts Register
  33. South East Technological University has experienced a cyber incident
  34. Safeguarding Identity in Microsoft 365: Protecting the UK Education Sector Against Cyber Threats
  35. DfE Digital Standards Autumn Update
  36. The importance of knowing how to access your CCTV footage!
  37. Cyber Attack on a Special School
  38. Stealing children's data
  39. What is dark data? (and why does it matter?)
  40. Ofqual highlights the value of cyber security training in schools
  41. Searching for data when you receive a Subject Access Request
  42. Fylde Coast Academy Trust Cyber Attack This Week
  43. Calling all IT leads in schools and mult academy trusts!
  44. Ransomware cyber attack on a school in Bromley
  45. Join Our Social Media Family!
  46. School hit by Cyber Attack
  47. Cyber Security Best Practice Area
  48. DfE Digital Standards for Schools and Colleges Tracker
  49. New Policies, Documents, Letters and Posters page
  50. Schools and Trusts Best Practice Area
  51. The DPE Retention Schedule
  52. Making the Rounds Update (now includes reporting)
  53. ESFA Cyber Essentials Requirement for Colleges from 2024/2025
  54. ICO Reprimands a School
  55. How does the recent global IT outage affect me?
  56. King's speech introduces new bills in relation to cyber security, smart data and digital information
  57. Out of date technology
  58. Data Retention and the Pupil File
  59. Have you assigned your SLT Digital Lead yet?
  60. What's a Cyber Incident and what should we do?
  61. Getting Started with AI (Artificial Intelligence)
  62. Cyber attack on a school during half term
  63. Free short cyber training for staff
  64. The rise of cyber attacks in schools are causing pupils to miss classes
  65. ICO: Learning from the mistakes of others report
  66. Children's mental health data leaked after a cyber attack
  67. Cyber attack on a Trust; the aftermath
  68. School Focus: The Vale Federation | Aylesbury
  69. DfE Dealing with Subject Access Requests (SARs) Guidance
  70. Update to the Guidance on Information Sharing from the DfE
  71. FOI Requests generated by Artificial Intelligence
  72. Social Media Best Practice Area
  73. Lettings Best Practice Area
  74. MFA Bombing - What is it?
  75. Protecting your Social Media Accounts
  76. Product Focus on Checklists : Initial Trust Plan
  77. Product Focus on Checklists : End of Term Checklist
  78. Product Focus on Checklists : Information and Cyber Security
  79. Product Focus on Checklists : Social Media
  80. Cyber Incident Review: The Benefits
  81. Product Focus on Checklists : Lettings
  82. Product Focus on Checklists : Record of Processing
  83. Milk Island: The secret location that allows children to view restricted content on Google Maps
  84. Why Data Should Stay Put: Benefits of Keeping Data in Its Original System
  85. Product Focus on Checklists : Data Retention and Destruction
  86. Product Focus on Checklists : Data Migration
  87. Product Focus on Checklists : Biometrics
  88. Product Focus on Checklists : Supplier Due Diligence
  89. Free Cyber help, advice and training with the Cyber Resilience Centres
  90. The Perils of Paper: The Printing Vulnerability
  91. Product Focus on Checklists : FOI
  92. Product Focus on Checklists : Governors and Data
  93. Product Focus on Checklists : DPIA
  94. Product Focus on Checklists : Site Moves
  95. Product Focus on Checklists : Data Breaches
  96. Product Focus on Checklists : Subject Access Requests
  97. Cyber attack on a University
  98. Product Focus on Checklists : Bring your own device
  99. Product Focus on Checklists : Working out of school/offsite
  100. Cyber Attack on a School
  101. Product Focus on Checklists : Redaction
  102. Major cyber-criminal gang Lockbit brought down by UK Law Enforcement
  103. Why Due Diligence is Important: Fake apps
  104. Product Focus on Checklists : CCTV
  105. Product Focus on Checklists : Clear desk
  106. Product Focus on Checklists : Commitment to compliance
  107. Product Focus on Checklists : Photos and video
  108. Product Focus on Checklists : Passwords
  109. Product Focus on Checklists : Information Classification
  110. Safer Internet Day 2024
  111. Kent Councils Data Breach
  112. Free cyber training for staff
  113. DfE Digital Standards Update
  114. The Mother of all Breaches
  115. ClassCharts Possible Data Breach
  116. Where is your data stored?
  117. IAPP looks at AI privacy risks
  118. If you suspect a financial scam .....
  119. Guardians of Privacy: 16. Social Media Checklist
  120. Guardians of Privacy: 15. Navigating Social Media in Educational Settings Summary
  121. Guardians of Privacy: 14. Social Media and Cyber Bullying
  122. Guardians of Privacy: 13. Social Media, Copyright and Intellectual Property
  123. Guardians of Privacy: 12. Social Media and Going Viral
  124. Guardians of Privacy: 11. Staff Social Media Accounts
  125. Guardians of Privacy: 10. Social Media and Cookies
  126. Guardians of Privacy: 9. Social Media and Morality
  127. New Resources for Schools from the ICO
  128. Guardians of Privacy: 8. Social Media Policies
  129. Guardians of Privacy: 7. Social Media Data Retention
  130. Guardians of Privacy: 6. Posting Safely
  131. Guardians of Privacy: 5. Social Media and Consent
  132. Guardians of Privacy: 4. Social Media Access Control
  133. Guardians of Privacy: 3. Social Media Channels
  134. Guardians of Privacy: 2. Law and Regulations
  135. Latest ICO Reprimand. Mr. S. Claus, Chief Executive Officer, North Pole Enterprises
  136. Phishing attacks targeting schools - alert from City of London Police
  137. The ICO reprimands a Multi Academy Trust
  138. Guidance for the use of school email and applying email retention in schools
  139. CISA and UK NCSC Announce Joint Guidelines for Secure AI System Development
  140. Data Protection Tips for Early Years Settings
  141. Children's Privacy around the world is a puzzle
  142. Trust Initial Plan Checklist Update
  143. Update on Advisory for Rhysida Ransomware
  144. Records Management Best Practice Update
  145. The Crime in a Cyber Attack and a Data Breach
  146. What do I need to redact?
  147. NCSC Annual Review is published for 2023
  148. Learning from Data Breaches
  149. Windows 11 security ineffective against attacks on old devices
  150. Trust Initial Plan for Data Protection Compliance (for Multi Academy Trusts)
  151. International Counter Ransomware Initiative 2023 Joint Statement
  152. Google for Education Resources: Helping IT Admins meet DfE digital and technology standards
  153. Top Ten Cyber Security Misconfigurations
  154. Lettings Best Practice and Guidance
  155. ICO Reprimand: company suffered a ransomware attack
  156. The UK Online Safety Bill becomes an Act (Law)
  157. Considerations when migrating to a new MIS
  158. The importance of software updates (PaperCut vulnerability and Rhysida ransomware)
  159. Public bodies and sensitive data
  160. Adding offline bulk training using the Certificates function
  161. Ransomware, extortion and the cyber crime ecosystem
  162. Get a DPE Badge for your website!
  163. ICO: 10 Step guide to sharing information to safeguard children
  164. Cyber Resource: The Cyber Resilience Centre Group
  165. Email and Security: ICO recent guidance
  166. Help after a Cyber Attack/Incident
  167. Social Media Policy
  168. Data Protection and Cyber Security (Inset Day) Training Ideas
  169. Changes to Microsoft Free Licensing for Schools
  170. What to do in the event of a Cyber Attack
  171. Cyber Crime: AI Generated Phishing Attacks
  172. Handling Freedom of Information Requests the right way
  173. Cyber Attack: Exam Boards
  174. VICE SOCIETY - Ransomware attacks on schools
  175. Using Tags if you are a group of organisations in the DPE Knowledge Bank
  176. Where's Harry the Hacker?
  177. Be Cyber Aware: USB Sticks
  178. Cyber Insurance in the Public Sector
  179. Types of Cyber Attacks: DDos Attack (Microsoft DDoS Attack in June)
  180. Cyber Attack: Leytonstone School
  181. The ICO Reprimands a school
  182. Be Cyber Aware: Firewalls
  183. Be Cyber Aware: Cyber attacks and transparency. A no blame culture
  184. Cyber Attack: Dorchester School
  185. Knowledge Bank Role Types: Admin, Staff and Trustee
  186. Types of Cyber Attacks: Password Attacks
  187. Be Cyber Aware: Why regular software updates are important
  188. Cyber Attack: Wiltshire School
  189. Keeping your IT systems safe and secure
  190. Types of Cyber Attacks: DDoS Attacks
  191. Types of Cyber Attacks: Phishing
  192. Types of Cyber Attacks: The Insider Threat
  193. Why your data is profitable to cyber criminals
  194. Using WhatsApp in Schools
  195. The Changes to Data Protection in the UK
  196. Knowledge Bank Updates
  197. Types of malware and how they are linked to data protection
  198. Striking Data Breach
  199. IPR Protection Email Scam
  200. Windows Server 2012 & 2012 R2 Retirement
  201. How to contact us for support, subject access requests, data breaches and FOI's
  202. YouTube breached child protection laws
  203. How a school fought back after a cyberattack
  204. Types of Cyber Attacks - Credential Stuffing
  205. January Cyber update - How Can Schools Help Prevent Cyber Attacks?
  206. Assigning courses to staff using to-dos
  207. How the Record of Processing Can Help You
  208. Information Security Basics: What are VPN's?
  209. What does a Data Protection Officer Do?
  210. Are you ready for a Data Breach?
  211. Carrying out Supplier Due Diligence
  212. How Long Should You Keep Personal Data For?
  213. The Education sector now at highest risk of cyber attacks
  214. How to Assess your Data Security
  215. Schools Blocked from Using Facial Recognition Systems
  216. The Children's Code
  217. B&H FoI: Racist/religious incidents/bullying
  218. Cyber Attacks
  219. Protocol for Setting Up and Delivery of Online Teaching and Learning
  220. Class Dojo International Data Sharing
  221. Model Publication Scheme: Amendments, Improvements and Updates
  222. Child friendly privacy notices
  223. Transparency
  224. Secure file transfer of files using Royal Mail
  225. Emergency contacts and consent
  226. Key elements of a successful DPIA
  227. FOI Publication Schemes
  228. SHARE: Avoid disinformation online
  229. Best Practice for Managing Photos and Video
  230. New Drip Feeds: Recognise and Respond to Subject Access Request
  231. When to contact the Data Protection Officer?
  232. National child measurement programme
  233. Compliance Manager released
  234. Headteacher fined for breach of data protection legislation
  235. Emails – good practice and minimising the risk of a data breach

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